Meet Harsha Tai, Grameen Community Agent in Chargew, Bhandara.

She carries her clients far.

In India, Grameen Community Agents go by the name of Grameen Mittra (Grameen means Village and Mittra means friend). And Harsha Tai loves being one because it feels good to help so many.

Lihaba and her husband Shipmau are one example, listen to their amazing story.

  Chargew, Bhandara
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Shipmau suffers from dementia that renders him unable to speak, as well as paralysis in his legs that has robbed him of his ability to walk. But their ability to live depends on his pension, a 12-kilometer test of determination and strength.

Before Harsha Tai (Tai-means Elder Sister) came into their lives, every single week, to get to the bank, Lihaba would lift her husband off the ground and use a motion—lift, pull, drag, lift, pull, drag—for two kilometers, to get her husband to the bus stop. Then they would ride the bus another ten kilometers, where she again would lift, pull, and drag him to the bank. In the bank, there is always a long queue and it is a tiring and time-taking process. After receiving their government check, Lihaba would lift, pull, and drag him again to get him back to the bus and do it all over again in reverse.

Grameen Community Agents perform financial services at people's door steps
train 20,000
more agents
in 3 years

It is impossible to imagine trying to singlehandedly move a grown man, who is essentially dead weight, for even 100 yards, but Lihaba pushed through the pain in her arms and shoulders to make this journey every single week. It is a testament to her strength and the strength of her love.

This incredible hardship is behind Lihaba now that she can count on Harsha. As you can imagine, life changed for them overnight. Harsha simply walks across the street from her nearby home and brings the bank to Lihaba and Shipmau. Transactions that once were exhausting day-long ordeals are now as simple as a friendly visit from a village friend who arrives with a smile, a biometric fingerprint device, and a mobile phone.

Financial transactions at home by fingerprint

Harsha Tai brings the same helpful smile and services to many others in Chargew. In small villages across India, Grameen Community Agents are more than a human link to financial services, they are a link to human kindness and support. Agents like Harsha bring people in the community together and lift them in a way that words are insufficient for. The lives of Harsha, her husband Deepuk and their two children have also been lifted, not just because they have a little extra income, but because in the eyes and hearts of their neighbors they have deep respect and affirmation.

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Diagram Grameen Community Agents connecting the poor to Mobile Money and Digital Farming tools Diagram of how Grameen Community Agents connect the poor to Mobile Money and Digital Farming tools

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