Development of the Digital Financial Services Platform

With the rapid growth of mobile money services, financial providers are testing ways to use this distribution option. The infrastructure offered by mobile money operators allows financial services providers to reduce distribution costs and increase staff efficiency, while customers benefit from having more convenient and lower-cost financial access points.

Grameen Foundation worked with a technology provider in Uganda to develop a digital services platform that any institution can use to provide basic deposit and withdrawal services between mobile wallets and bank accounts. This study details how the process works and suggestions for implementation.

Resource Type:
  • Case Study

Publication Date: 04/07/2015
Countries:
  • Sub-Saharan Africa

Program Area:
  • Mobile Financial Services

Link to Resource  
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