Resource

Protecting Savings Groups Reached Through High-Tech Channels: Guidance from the New Client Protection Principles for a Digital Savings Product

Abstract: This case study, utilizing an experience from Freedom from Hunger’s Bridge to Financial Inclusion project based in Burkina Faso, aims to highlight experiences of integrating client protection principles – the minimum standards microfinance clients should expect – into the initial design and roll-out of a digital savings product designed for savings groups.